By: Esther Gilmore

“We’re reshaping how people build new homes by shifting all control from builders and giving it back to customers,” says Justin Engelke, co-founder of Turnkey Building Group. His company has transformed Australia’s home-building process with a builder-broker model that changes how new homes are constructed and purchased, challenging decades-old industry practices.

Their system delivers a streamlined, customer-focused experience that serves homebuyers and builders. Turnkey Building Group’s position between builders and buyers creates a method that simplifies the complex process of new home construction while delivering better outcomes for everyone involved, marking a clear break from traditional building practices.

A Fresh Take on Builder-Customer Relationships 

The usual process of building a new home in Australia involves direct interaction between customers and builders, often creating a complex and stressful buyer experience. Turnkey Building Group introduced an intermediary model that fundamentally alters this dynamic, putting customer needs first during the building process.

“The traditional method requires customers to work directly with the builder they select, making it difficult to make an informed decision when you’re only getting information from that builder,” explains Engelke. “Our model puts customers first by giving them access to multiple options and supporting them through every step of the journey.”

Like mortgage brokers changed home financing, Turnkey Building Group functions as a builder-broker, establishing a business-to-business relationship that serves all parties. This structure enables the company to handle builder communications, streamline processes, and convert technical information into customer-friendly terms. The procedure reduces stress and complexity, improving builder outcomes through transparent communication channels.

Twenty-Plus Builders Under One Roof

Turnkey Building Group collaborates with various builders, from larger firms to smaller, specialized ones. This gives clients diverse options unavailable through traditional single-builder relationships. This range helps clients find their ideal match while keeping the simplicity of one point of contact throughout their journey.

Its model tackles several critical problems in the traditional building process. The company’s experts manage complex building contracts and technical plans using years of industry experience to protect client interests. Its intermediary role reduces miscommunication between builders and buyers – a frequent issue in traditional buildings that leads to delays, disputes, and cost overruns.

Turnkey Building Group offers balanced guidance across multiple builders and developers, helping clients find their best solution. This method lets customers choose from more options rather than staying limited to one builder’s offerings. Its complete management continues throughout the building process, removing the need for buyers to juggle various responsibilities or struggle with communications between different parties.

Complete Homes: Going Beyond the Basics 

Traditional builders deliver homes to minimum liveable standards, leaving customers to organize additional features themselves. Turnkey Building Group delivers finished packages that exceed expectations. Its service covers landscaping, fencing, letterboxes, and clotheslines – creating a genuine turnkey solution that removes post-construction hassles for homeowners. 

“We save our clients time and money through doing the research and simplifying the buying process,” says Engelke. “We guide them past potential errors during purchase by sharing our property industry knowledge. Our complete solution lets clients focus on the excitement of their new home instead of worrying about technical details.”

The company’s builder-broker model benefits builders too. Builders deal with experienced professionals instead of managing individual customer relationships. The system reduces builders’ overhead costs through streamlined sales teams and displays home networks while maintaining substantial sales volumes via a commission-based structure. This efficiency creates better customer value while preserving builder profits, forming a lasting model that works for everyone involved.

Record Growth Points to Construction’s Future 

This builder-broker perspective extends beyond individual projects into the wider construction industry. Traditional builder-buyer relationships fall short in today’s market. Its direct communication, reduced complexity, and thorough project management solve long-standing industry problems while boosting results for all participants.

Turnkey Building Group is changing home construction, showing that success comes from rethinking the building process. Its significant growth and plans for further expansion demonstrate the potential of its business model. More clients and builders continue to embrace this system, signaling the end of conventional builder-buyer relationships.

Published by Elle G.