Palms Property Services stands as a trusted name in property management, construction, and maintenance for residents and property owners in the United States Virgin Islands. Serving the communities of Saint John and Saint Thomas, the company has built a reputation for reliability, professionalism, and a deep commitment to the island’s unique needs. Led by President Jonathan Shames, with his background as Facilities Director at Cinnamon Bay Campground, Shames has infused the company with a focus on maintaining properties while fostering positive impacts in the community.
A Comprehensive Approach to Property Management
Property management is a complex task that requires attention to detail and a commitment to quality. Palms Property Services is designed to meet these challenges, offering a wide range of services that address the varying needs of their clients. From regular maintenance to emergency services, the company operates 24/7 to ensure that properties remain functional and well-kept, even in urgent situations.
What sets the company apart is its holistic approach. Their services are not limited to property management alone; they extend into construction, repair, and preventive maintenance, allowing them to offer a full-service package. This capability provides homeowners and rental property owners peace of mind, knowing that every aspect of their property is in good hands.
Professional Training and Expertise
Photo Courtesy: Palms Property Services, LLC / Jonathan Shames
Jonathan Shames, the company’s president, places a high value on professional development. The team at Palms Property Services is OSHA-certified and receives regular paid training in various areas, including safety protocols, water treatment, and Generac generator installation and maintenance. This commitment to ongoing education ensures that employees stay up-to-date with industry standards and are equipped to handle the unique challenges that come with maintaining properties in the Virgin Islands’ tropical climate.
By focusing on continuous improvement, Palms Property Services ensures that its team not only meets but exceeds the expectations of their clients. Whether it’s installing advanced systems or performing routine checks, the employees are highly skilled and knowledgeable, enabling them to offer superior service in every aspect of their work.
Specialized Services for Island Living
Photo Courtesy: Palms Property Services, LLC / Jonathan Shames
Island living comes with its own set of challenges, especially regarding water management and system maintenance. Palms Property Services has developed specialized services to address these unique needs. One of their most sought-after offerings is the 5-Point Water System Check. This thorough inspection ensures that all components of residential and commercial water systems are functioning optimally, helping prevent problems before they arise and providing property owners with confidence in the long-term upkeep of their systems.
The tropical climate of the Virgin Islands demands particular attention to detail, and Palms Property Services’ focus on preventive care helps clients avoid costly repairs down the line. By offering such specialized services, the company demonstrates a deep understanding of island living and the specific needs that come with it.
Commitment to the Community and the Environment
Community engagement is a core principle at Palms Property Services. President Jonathan Shames believes that true commitment to the community is reflected in consistent action. His philosophy of “doing the right thing, showing up, and following through,” is embodied in every service the company provides. His leadership during Hurricanes Irma and Maria as Volunteer President of St. John Rescue truly showcased his commitment to the community. The disciplined efforts made by St. John Rescue during his term to aid those affected by the storms made a significant impact on the recovery process for many residents on the island.
Environmental stewardship is a pillar of Palms Property Services’ commitment to the community. As a whole, the company ensures that responsible, environment-friendly business procedures are practiced. Employees are encouraged to pursue problem-solving techniques deployed across the globe as it pertains to the unique challenges of island-living, amending and adjusting company procedures to be leading advocates of better, healthier environmental practices in the US Virgin Islands. Such practices include, but aren’t limited to: installations of low-voltage smart technologies and energy-efficient products; implementation of streamlined logistics and transportation; and use of eco-friendly materials rated for the tropical region. These practices are prioritized with the intent to preserve and enhance the natural beauty of the Virgin Islands for residents and visitors both current and future.
Additionally, the team at Palms Property Services actively donates time and materials to local nonprofits such as the ACC and Coral Bay Community Council, further emphasizing their commitment to community via environmental conservation. By partnering with these organizations, they help raise awareness about sustainable practices and the importance of protecting natural resources.
Palms Property Services is not just about delivering quality work; it’s about being a reliable partner for the community. The company’s dedication to the Virgin Islands extends beyond its business model. By offering competitive pay and comprehensive benefits to its employees—including family health insurance, dental coverage, vision insurance, and retirement plans—Palms Property Services ensures that their team and their families are well taken care of. This, in turn, translates into high levels of employee satisfaction, which ultimately benefits the clients.
Reliable Emergency Services
Photo Courtesy: Palms Property Services, LLC / Jonathan Shames
One of the critical components of Palms Property Services’ success is their 24/7 availability for emergency services. Island life can be unpredictable, and whether it’s a sudden plumbing issue or an unexpected structural repair, having a reliable partner is essential. The company’s prompt response times and efficient handling of emergencies have earned them the trust of the community. The on-call service ensures that clients never have to worry about being left in a difficult situation. The company’s proactive approach to emergencies sets it apart from others, providing invaluable peace of mind to property owners.
Quality Assurance and Client Satisfaction
Palms Property Services is deeply invested in maintaining a high standard of quality across all its operations. This dedication is reflected in their consistent client satisfaction, which stems from their ability to deliver on promises and ensure that every job is completed to the highest standards. Quality control measures are implemented at every stage of a project, from initial consultations to the final review. This rigorous attention to detail ensures that clients receive reliable and long-lasting solutions to their property needs. By emphasizing quality at every step, the company reinforces its commitment to excellence, ensuring that every client—whether a long-term homeowner or a rental property owner—feels confident in the services they receive.
Customer Testimonials
Rebecca V – Serendip Vacation Condos
Consistently excellent customer service and workmanship. They don’t cut corners, show up when they say they will, and are very responsive to emergency requests. They have provided us with knowledgeable advice and service on a range of home maintenance/repair issues including cisterns, water systems, and gutters. Highly recommend!
The guys at Palms always do such a great job. Quality work, easy communication. Will definitely use them for future projects!
My experience was great. All the workers who came to help were friendly, respectable, on time and worked until they were done. I was contacted to make sure all went well and when I had a problem with my pump someone came right away. I am grateful to Palms Property Services for all their help.
Palms Property Service is our subcontractor for support of all National Park Service electrical requirements on St Johns VI. I am extremely impressed with their responsiveness, quality of work and excellent communication skills! I highly recommend their services to any individual or company requiring high quality products and services!
Trusted Partner for Property Owners
Property owners in Saint John and Saint Thomas have come to trust Palms Property Services as a reliable partner for all their maintenance, construction, and management needs. The company’s transparent business practices, coupled with its commitment to following through on promises, have solidified its reputation as a dependable service provider.
Palms Property Services stands out in the local market for its focus on accessibility and professionalism. Whether clients need routine maintenance or emergency services, they can rely on the company to respond promptly and deliver effective solutions tailored to the unique challenges of island properties.
Contact Palms Property Services
For more information or to inquire about services, Palms Property Services can be reached through their website or social media platforms. Whether you are a homeowner or a property manager in need of reliable and professional assistance, Palms Property Services is available to provide tailored solutions for your property needs.
Website: www.PalmsVI.com
Facebook: Palms Property Services, LLC
Phone: +1 340-626-7466
Published by: Annie P.
